Michael Lampron, Founder and President

I’m a healthcare technology executive with over 25 years of experience leading innovation, operations, and growth across the medical imaging industry. From early days as an EMT and radiology technologist in the U.S. Air Force to serving as CEO of an ASX-listed enterprise imaging company, I’ve built a career at the intersection of clinical insight and commercial execution. I’ve led turnarounds, acquisitions, and global expansions, and have scaled both startups and public enterprises by focusing on culture, customer value, and operational excellence. I believe in people-first leadership, bold but thoughtful strategy, and delivering real results not just revenue growth. I’m passionate about building strong teams, trusted solutions, and businesses that last.

Dennis Forgione, Principal Consultant

I am a technical support leader with 25+ years of experience in Healthcare IT and technology environments, helping companies build scalable, reliable support organizations in complex, regulated settings. I have led and managed distributed, multi-national support teams across regions and time zones, aligning people, processes, and tooling to deliver consistent, high-quality service at scale. I specializes in early-stage and growth-phase support teams, where strong service foundations are critical to customer trust and long-term success. I partner with leadership teams to design and implement support operations that balance speed, quality, and scalability—reducing engineering interruptions while improving customer experience.