In the Discover phase, Watchtower Consultants performs due diligence to define the parameters of our engagement. We’ll meet with your key stakeholders, listening to each person’s perspective on problem areas, solutions, and goals. We’ll dig deep into your business to understand your issues, and then synch our perceptions with stakeholder input. The goals of the Discover phase are to:
- Get a 360-degree perspective on engagement goals
- Understand your most pressing pain points
- Develop metrics to measure success
- Establish a communication plan
- Determine deliverables